7 Mar 2014

Full-Time Customer Service Representative

Citibank – Posted by Evelyn Brown San Antonio, Texas, United States

Job Description

Customer Contact Representatives are the key to our organization’s success. They are the primary point of contact for our customers. Many of our Representatives answer inbound calls, to service our retail banking customer.

 

Customer Service
Always the first one your friends call for support? Why not be that for customers too? Consider a Customer Service position.  You’ll help customers with their needs and builds great relationships along the way. As a Citi Customer Service Representative you’ll spend your day interacting with customers. You may find yourself in a telephone position, a correspondence position, or one that combines methods of communication.  You’ll interact with customers to provide them with information in response to their inquiries. You’ll also research and resolve their service-related problems.  Every interaction is an opportunity for you to use your problem solving and relationship building skills to answer customer questions.

 

Requirements:

  • Excellent communication and persuasion skills
  • Creative problem solving skills
  • Experience working in fast-paced work environment
  • Proficiency with Windows based applications
  • Sales experience is desirable
  • High School Diploma/GED or equivalent work experience

Citigroup is an Equal Opportunity Employer M/F/D/V

 

How to Apply

All interested candidates must apply online and complete online assessment to be considered for position.

Job Categories: Customer Service. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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