Full-Time Customer Service Representative (TX)
VIPdesk Connect – Posted by VIPdesk Connect – Dallas, Texas, United States
Job Description
Who You Are
You are on top of the latest fashion trends – so much so that your friends and family seek your advice. You know “who’s who” in the industry and can easily identify a designer’s line just by looking at it.
You MUST love sales and interacting with people. It’s natural for you to build rapport with others and you enjoy assisting customers over the phone. You take pride in the work you do and believe nothing can make a better shopping experience than the ability to provide superb customer service.
Additionally, you have an aptitude for technology and can effortlessly conduct searches over the internet for specific items. Your typing skills are top notch and you are comfortable chatting via IM with multiple people.
What You Will Do
From your home office, you will serve as a personal shopper, assisting customers of our client, Bluefly (www.bluefly.com) via phone and email. Customers may seek your advice on navigating within the site to find apparel or accessories, inquiries regarding sales or promotions, return policy information, as well as general fashion and/or customer service questions. You will ensure each customer enjoys an amazing shopping experience and wants to come back for more!
About VIPdesk Connect:
VIPdesk Connect, a U.S. based provider of outsourced home-based customer care services, utilizes a home-based team of Brand Ambassadors (BAs) located across the country. VIPdesk Connect hires awesome people to provide clients with the best customer service on the planet. BAs serve as a seamless extension of leading brands delivering memorable customer experiences that generate customer loyalty and drive business growth. VIPdesk Connect’s services include: outsourced customer service (phone, email, chat and social media), back office support and home-based contact center model consulting. To find out more about VIPdesk Connect, visit http://www.vipdeskconnect.com.
VIPdesk Connect offers an excellent benefits package that includes medical, dental, vision, life insurance, short-term and long-term disability, and much more!
VIPdesk Connect is headquartered in Alexandria, VA and is supported by a home-based team throughout the United States and Canada,
VIPdesk Connect is proud to be an equal opportunity employer, M/F/D/V.
Job Categories: Customer Service. Job Types: Full-Time. Job Tags: call center, customer service, fashion, retail, Sales, and telecommute. Salaries: Less than 20,000.
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