Full-Time Account Manager
Job Description
Do you have strong retail marketing skills and impeccable attention to detail?
Do you like solving problems and developing customer relationships?
At GSP, our Account Managers collaborate with customer’s marketing and merchandising teams to plan, coordinate, execute and support Point of Purchase (POP) retail signage and marketing campaigns. This crucial role is directly involved in the processing and expediting monthly and special orders, database maintenance, order accuracy/verification, proof reading, billing and the coordination of art and graphic designs. As a flexible but highly customer centric marketing professional, your “office” will be both on site with the customer and at home providing your customers with desired results, ensuring the highest quality in both service and in product.
Duties and Responsibilities:
- Provide customer service for large C-store chains and their retail marketing plan execution.
- Develop sales and plan orders for large or multi-client operations.
- Upsell GSP products and services such and software, surveys and industrial design capability.
- Maintaining a data base of signage and pricing in order to quote and prepare orders.
- Create, input and process detailed orders, ensuring timely and accurate delivery to stores.
- Communicate and build relationships with clients and their teams as well as within GSP.
- Marketing and brand coordination with client and GSP’s internal design groups.
- Conduct store visits to ensure signs and products were delivered as scheduled.
- Project management to include planning and implementation of large scale orders, sales or special projects.
- Prepare various reports to include projections, store and client visit recaps and monthly order updates.
Education and Experience:
- College degree preferred with specialization in business administration, marketing or related field.
- Two years of experience in account management, retail and/or sales desired.
Qualifications, Skills Abilities and Competencies:
- Highly organized, with strong attention to detail.
- Ability to manage large workload, while producing quality work in a fast-pace environment with interruptions and deadlines.
- Demonstrated ability to deal courteously and professionally with a diverse customers and internal customers such as creative and production departments.
- Ability and desire to balance hands on order entry, database management with strong customer service.
- Advanced ability to communicate verbally and in writing in English.
- Knowledge and ability to proofread copy and data.
- Proficiency with PC’s to include knowledge of MS Office (Outlook, Word, Excel and PowerPoint), maintaining data bases, generating information and tracking status using proprietary software.
- Ability to create and place detailed orders.
- Ability to produce detailed reports, particularly in Excel.
- Ability to build effective relationships with clients.
- Ability to develop creative solutions to client and internal problems and challenges.
- Ability to develop and give presentations for purposes of making sales or providing information to clients about GSP’s capabilities.
- Project management skills and ability to manage multiple simultaneous projects
- Knowledge of marketing and brand concepts, coordination and implementation.
- Ability to contribute to building a strong and positive team spirit as well as align with GSP values.
Candidate must be able to commute within their metro area and travel in the United States as needed.
About GSP:
GSP delivers site-specific, best-in-class graphics to over 50 multi-site operators to over 20,000 retail locations throughout North America. We provide retail branding and marketing services with a focus on site-specific execution to help transform our customers’ growth strategies into store-level success. We provide the lowest cost POP program available by ensuring stores only get what they need and nothing more. And, we help create an amazing in-store consumer experience and provide the tools to help execute it – store by store. GSP is headquartered in Clearwater, Florida and maintains production facilities in Clearwater and Provo, Utah.
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